Responsibilities: Ø Work place management of Total facility management services in terms of, Electrical operations & maintenance, Mechanical operations & maintenance, Plumbing operations & maintenance, HVAC operations & maintenance, Fire & Safety Systems, Electronic security system, Lift Maintenance, Transition management, Critical environment management, Infrastructure management and Vendor management etc. Ø To keep the Head office informed of all activities that have taken place in the form of a weekly/Monthly report with Complaint Closure statistics, issues, Risks, Mitigation Plans in writing/mail. Ø Develop & improve systems and procedures for all day-to-day functions such as Security, Landscaping, Housekeeping, waste disposal and vendor management. Ø To maintain all records with regard to attendance of all categories, housekeeping activities, electrical checks, generator performance, consumption of diesel, BESCOM meters, stock registers etc. and other daily activities. Ø Preparation of Reports - Daily report, Weekly report, MIS report, and Energy consumption reports, Breakdown reports and Incident report, Issue tracker, etc. Ø Preparing of Check lists, Standard Operating Procedures (SOP’s) and Log sheets for all the Electrical, Mechanical, and Plumbing & Lift equipment’s. Ø Ensure that all the facilities like lifts / common area lightning / cleanliness of the lawn / garden / common areas are always kept trim and in good working condition by taking full control of the situation Ø In case of any breakdowns, you are required to liaise with the service providers of DG, roads repair, lights etc., and ensure that the problems are rectified. Ø You shall monitor periodical maintenance / servicing of all major machinery - DG sets, motors, HVAC, AC and ensure timely renewal of AMCs. Ø Co-ordinate with all other departments i.e., Security, Landscaping. Housekeeping, Electro-mechanical services, Pest control etc., and ensure smooth functioning of business. Ø Interacting with respective Clients / Associations on regular basis (as per agreed frequency) and Adherence to timely closure of complaints to ensure Customer satisfaction and getting periodical feedback on the Customers for review of the performance. Maintain complaint register and address complaints. Ø Visiting / monitoring of sites on regular basis and instruct the respective Property Managers and team for any improvements. Ø Security Services - Vendor coordination, Attendance monitoring & validation for Billing, statutory compliance, Checking of Deployment sheet on daily Basis, Random check on post wise duty. Ø Vendor Management - Processing all the vendor bills as per the process. Ø Deep Cleaning of Premises on Regular basis especially Kitchen/pantry including Fridge, Microwave Oven. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Ability to commute/relocate: Gunjur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 4 years (Required) Work Location: In person
